Westman Support



Moving and Transferring Your Westman Services

Quickly and easily move your Westman services in a few simple steps.

Ready to move, or have questions? Call 204.725.4300 or Toll-Free 1.800.665.3337.

 

Transfer Services (to a new address)

Steps to quickly and easily transfer your Westman services:

1.     Call 204.725.4300 or 1.800.665.3337.

2.    Tell us your new address and the date that you are moving in. Please give us as much notice as possible to ensure your services are ready on your moving date.

3.    We will place a disconnection order for your current services and transfer all account information and services to your new address.

4.    Add any upgrades or additional services you may want at your new location. We can easily set up an installation appointment, if any of your Westman services need to be installed at your new location.

5.     Our technicians will install, test and optimize all your Westman services for you at your new home to ensure everything works at peak performance.

           i.     If you’d prefer to install your equipment yourself, please ask the representative if the self-connect option is                             possible.

 

Transfer Services (to another person)

If you no longer wish to be financially responsible for your Westman services, and another person is willing to take on the responsibility/liability, we can perform a Transfer of Responsibility for your Westman services.

First, we need your permission (the current subscriber) for someone else to take over responsibility for the Westman services, and your bill must be paid in full and up-to-date. The person taking over must also open an account with us, so we need their details. These include:

  • full name
  • phone number
  • place of employment
  • date of birth and two pieces of government-issued ID
  • name and phone number of the landlord (if renting)
  • alternate contact (full name and phone number)
  • full name of anyone else to be authorized for making changes/inquiries.

We would also need to know if the person wishes to add any Westman services to the account.

Please note that your account number will also change.

 

Need to upgrade your services?

New home, new you. What you had before may not be the right fit for your new place. In most moves you can just bring your old equipment and services over, but you're free to consider and upgrade!

Upgrade using My Westman or give us a call!

No better time for a change than when you're already unplugging everything. Visit our specials page for more plans and offers!


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